faq

Frequently Asked Questions (FAQ)

Find answers to common questions about our products, shipping, payments, and returns in our FAQ. For more help, reach out anytime!

Our delivery timeframe is usually between 14 to 21 days, depending on your location and order processing. Once your order is shipped, you’ll receive a tracking number to monitor its progress. Please allow for some variation in delivery times due to factors such as location or unexpected delays.

After you place an order, you’ll receive a confirmation email with your order details. Our team will then process and prepare your items for shipment, typically within a few business days. Once your order is shipped, you’ll receive another email with a tracking number so you can monitor its journey to your location. If you have any questions during this process, feel free to contact us for updates!

Yes, you will receive an invoice for your order. Once your purchase is complete, an invoice will be sent to your email, detailing your order summary, payment information.

Yes, refunds are available under certain conditions. If your item meets the criteria in our refund policy, you can initiate a return. After we receive and inspect the returned item, we’ll process your refund. For further details, please review our full refund policy or contact us for assistance.

We accept a variety of payment methods to make your shopping experience as convenient as possible. You can pay using major credit and debit cards, PayPal, and other secure online payment options. For eligible purchases, we also offer financing options through PayPal, allowing you to pay in installments.

We offer free delivery on all orders from our online shop. There are no additional charges for shipping!

 
 

Package tracking allows you to monitor the status and location of your order as it is shipped to you. Once your order is dispatched, you’ll receive a tracking number that you can use on the courier’s website to see updates on your package’s journey, including its estimated delivery date.

Once an order is placed, we begin processing it quickly to ensure timely delivery. If you need to change or cancel your order, please contact us as soon as possible. We’ll do our best to accommodate any changes before the order is shipped. However, once the order has been dispatched, we may not be able to make adjustments.

 

You can change or cancel your order as long as it hasn’t been processed or shipped. Please contact us immediately if you need to make any changes, and we will do our best to accommodate your request. Once the order is dispatched, cancellations or modifications may no longer be possible.

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Our Location

Ball St,
New York, NY 2041, USA
4400 E Hwy 20, Suite 511 Niceville, FL 32578, USA

+1 (307) 800 0058

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